At Broomio, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Broomio, you agree to the terms of this policy.

1. Information We Collect

• Personal Information: Name, email address, phone number, and other contact details when you create an account or contact support.
• Service Data: Details about services you list or book, transactions, communications, and feedback.
• Technical Data: IP address, browser type, operating system, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

• To provide, maintain, and improve the Broomio platform
• To manage user accounts and facilitate bookings
• To send notifications, updates, and support responses
• To analyze platform usage and optimize performance
• To enforce our terms, protect our users, and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service providers assisting with hosting, analytics, payment processing, and customer support
• Vendors and customers as required to fulfill service requests and quotes
• Authorities if required by law or to protect rights and safety

4. Cookies and Tracking

We use cookies and similar technologies to recognize your browser, improve user experience, and analyze traffic. You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. You may request account deletion by contacting us.

6. Your Privacy Rights

• Access and request a copy of your data
• Correct or update your information
• Request deletion of your account
• Withdraw consent where applicable

7. Security

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure.

8. Children’s Privacy

Broomio is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. We encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@broomio.io.